My first criticism is that this theory is built on a faulty understanding of how capitalism works. It sees capitalist development as moving towards higher forms of production and labor. In Multitude, Negri and Hardt actually write that labor is becoming more “intelligent.” The assumption is that the capitalist organization of work and capitalist development are already creating the conditions for the overcoming of exploitation. Presumably, at one point, capitalism, the shell that keeps society going will break up and the potentialities that have grown within it will be liberated. There is an assumption that that process is already at work in the present organization of production. In my view, this is a misunderstanding of the effects of the restructuring produced by capitalist globalization and the neo-liberal turn.
What Negri and Hardt do not see is that the tremendous leap in technology required by the computerization of work and the integration of information into the work process has been paid at the cost of a tremendous increase of exploitation at the other end of the process. There is a continuum between the computer worker and the worker in the Congo who digs coltan with his hands trying to seek out a living after being expropriated, pauperized, by repeated rounds of structural adjustment and repeated theft of his community’s land and natural sources.